Healthcare Management System

AVA Healthcare

A complete digital care management system designed specifically for residential care facilities. Document patient care, track medications, monitor health, and maintain records — all from one easy-to-use platform.

Replaces Paper Workflows
AI-Assisted Care
South African Compliance
About AVA Healthcare

What is AVA Healthcare?

AVA (Autonomous Virtual Assistant) Healthcare CRM is a comprehensive, purpose-built healthcare management platform designed specifically for residential dementia and mental health care facilities.

Developed as a complete replacement for manual paper-based and Google Forms workflows, AVA provides a seamless digital ecosystem connecting nursing staff, carers, administrators, and patients through an integrated web dashboard and mobile application.

Core Mission

AVA Healthcare empowers care facilities to deliver exceptional patient care through:

  • Digital transformation of clinical documentation
  • Real-time monitoring of patient health and safety
  • AI-assisted clinical decision support
  • Streamlined compliance with healthcare regulations
  • Enhanced communication across care teams

The AVA System Includes

Web Application

For nurses and administrators to manage care, view dashboards, generate reports, and oversee all facility operations from any browser.

Mobile Tablet App

Android tablet app for carers working directly with residents. Bedside data entry, offline capability, camera integration for wound photography, and touch-optimized forms.

AVA AI Assistant

Intelligent AI that helps staff access information, answers questions about patients and medications, analyzes images, and provides clinical recommendations.

Key Features

Comprehensive Care Management

Everything you need to manage patient care, medications, documentation, and compliance in one integrated platform.

Comprehensive Patient Management

Complete patient profiles with demographics, medical history, care preferences, room assignments, and family contact management.

  • Patient timeline tracking
  • Care level assignments
  • Room-based organization

Digital Clinical Forms

11 native clinical forms replacing paper workflows with digital signature capture and photo upload capability.

  • Vital signs recording
  • Wound care documentation
  • Incident reporting (JCV04)

Medication Management

Master database with 285+ medications, scheduling, drug interaction checking, and complete administration audit trail.

  • PRN medication support
  • Delegation to carers
  • Pharmacy export

Vital Signs Monitoring

Track blood pressure, pulse, temperature, oxygen saturation, and blood glucose with automated abnormality detection.

  • Critical value alerts
  • Historical trend analysis
  • RN notifications

Shift Management & Handover

24-hour shift cycles aligned with nursing workflows, automated shift summary generation, and seamless handover documentation.

  • Activity breakdown by patient
  • Abnormality flagging
  • RN digital sign-off

Reporting & Analytics

Professional PDF reports with facility branding, Excel exports, care hours tracking, and medication compliance reports.

  • Vitals trending
  • Incident statistics
  • Billing reports

Lab Results & AI Extraction

Upload lab result PDFs and let AI automatically extract test values, reference ranges, and flag abnormalities — original PDF preserved.

  • AI-powered PDF parsing
  • Original document storage
  • Abnormal value alerts

Complete Billing Solution

Comprehensive billing tracking everything used by nurses and carers — room rent, care fees, incontinence supplies, and more. Auto-generate invoices.

  • Automated invoice generation
  • Supply & usage tracking
  • Tax & pricing management

Medical Visits Tracking

Complete record of doctor visits, specialist consultations, hospital trips — including visit costs, travel expenses, and clinical notes.

  • Visit cost tracking
  • Travel expense logging
  • Doctor notes & follow-ups
AI-Powered Assistant

Meet AVA — Your AI Care Assistant

The system's namesake AI provides intelligent clinical support, helping staff access information quickly and make better care decisions.

Natural Language Queries

Ask about patients, medications, or clinical information in plain English.

Image Analysis

Upload photos of wounds or skin conditions for AI-assisted assessment.

Voice Input/Output

Speak to AVA hands-free using ElevenLabs voice integration.

Data Protection

Strict boundaries between AI access and protected health information.

Complete Billing Solution

Automated Billing & Invoice Generation

AVA tracks everything used by nurses and carers automatically — from room rent and care fees to incontinence supplies and wound care materials. Generate professional invoices with one click.

Automatic Cost Tracking

Every supply, service, and care activity is logged and costed in real-time.

One-Click Invoice Generation

Generate professional, itemised invoices for families or funders instantly.

Configurable Pricing

Set up room rates, care level fees, supply costs, and tax settings to match your facility.

14 Native Clinical Forms

All paper workflows digitized with signature capture, photo uploads, AI data extraction, and conditional logic.

Vital Signs Recording
Incontinence Care
Pressure Injury
Incident Register (JCV04)
Wound Care Records
Restraint Register
Daily Patient Intake
Lab Results (AI Extraction)
Medical Visits
Day Shift Care Plan
Night Shift Care Plan
Skin Assessment
Functional Assessment
Infection Control

User Roles & Permissions

Role-based access control ensures the right people have access to the right information.

Administrator

  • Full system access
  • User management
  • Billing & configuration
  • All clinical functions

Registered Nurse (RN)

  • Prescribe medications
  • Approve care plans
  • Sign off on records
  • Supervise carers

Carer

  • Record care activities
  • Administer medications
  • Record vitals
  • Submit forms for review
Why AVA

Why Choose AVA Healthcare?

Purpose-Built

Designed specifically for dementia and mental health care environments.

Integrated AI

Not an afterthought — AI is woven throughout the entire system.

Offline-Capable

Works reliably even with intermittent connectivity.

Staff-Friendly

Clean, intuitive interface requiring minimal training.

Cost-Effective

Event-driven architecture keeps operational costs low.

Scalable

Modular design supports facilities of any size.

Designed For

Dementia care homes
Frail care centres
Old age homes
Residential care facilities
Nursing homes
Assisted living facilities

60%

Less Paperwork

285+

Medications Database

14

Digital Clinical Forms

100%

Billing Automation

Interested in AVA Healthcare for Your Facility?

Let's discuss how AVA can transform care management at your facility. Request a demo to see the system in action.