Terms & Conditions

Last updated: February 2, 2026

1. Introduction

Welcome to EzeMind AI. These Terms and Conditions govern your use of our website located at ezemind.ai and any related services provided by EzeMind AI.

By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

2. Definitions

For the purposes of these Terms and Conditions:

"Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to EzeMind AI.

"Service" refers to the website and all products, services, and solutions offered by EzeMind AI, including but not limited to AI automation, WhatsApp CRM, AVA Healthcare, web development, and robotics distribution.

"You" means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

3. Use of Our Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Service in any way that violates any applicable national or international law or regulation. Attempt to gain unauthorised access to any portion of the Service or any other systems or networks connected to the Service. Use the Service to transmit any material that is defamatory, offensive, or otherwise objectionable. Interfere with or disrupt the integrity or performance of the Service.

4. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of EzeMind AI. The Service is protected by copyright, trademark, and other laws of South Africa and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of EzeMind AI.

5. Products and Services

EzeMind AI offers various technology solutions including:

Business messaging and customer engagement platforms. Custom WhatsApp CRM solutions. AVA Healthcare management systems. AI agents and automation tools. Website and web application development. Custom software and business tools. AI and robotics research and development, including official Unitree robotics distribution in South Africa. Integration and process optimisation services.

Specific terms for individual products and services may be provided separately and shall be considered part of these Terms.

6. Robotics Products

As an official Unitree distributor in South Africa, EzeMind AI provides sales, integration, training, and support for robotics platforms. Additional terms and warranties specific to robotics products will be provided at the time of purchase.

7. Payment Terms

Payment terms for our services will be agreed upon in writing before commencement of any project. All fees are quoted in South African Rand (ZAR) unless otherwise specified. Payment schedules and methods will be outlined in individual service agreements.

8. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall EzeMind AI be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses.

9. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

EzeMind AI
Email: info@ezemind.ai
Phone: 044 333 0646