Privacy Policy

Last updated: February 2, 2026

1. Introduction

EzeMind AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ezemind.ai or use our services.

Please read this Privacy Policy carefully. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out our contact forms. Subscribe to our newsletter. Request a quote or consultation. Create an account for our services. Communicate with us via email or phone.

This information may include: Name, email address, phone number, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including: IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services. Respond to your enquiries and provide customer support. Send you newsletters and marketing communications (with your consent). Improve our website and services. Analyse usage patterns and trends. Protect against fraudulent or illegal activity. Comply with legal obligations.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and email delivery.

Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

7. Your Rights

Under the Protection of Personal Information Act (POPIA) and other applicable laws, you have the right to:

Access the personal information we hold about you. Request correction of inaccurate information. Request deletion of your personal information. Object to the processing of your information. Withdraw consent at any time. Lodge a complaint with the Information Regulator.

To exercise any of these rights, please contact us using the details provided below.

8. Newsletter and Marketing

If you subscribe to our newsletter, we will use your email address to send you updates, news, and marketing communications. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

EzeMind AI
Email: info@ezemind.ai
Phone: 044 333 0646

Information Officer:
Email: pieter@ezemind.ai